We recently celebrated an 80th birthday at Dickens Inn, right during the transition from the old owners to the new owners, and we couldn’t have asked for a smoother experience. Both the previous owners and the new owners went above and beyond to make sure our night went perfectly. They were incredibly accommodating and friendly, even stepping in to serve themselves when staff were short.
We had a buffet for our event, and they were more than happy to accommodate the changes we wanted. The food was absolutely delicious, with a wonderful range of fresh salads, perfectly cooked vegetables, tender roasts, and beautiful desserts. The staff were so friendly and welcoming, and the whole night ran seamlessly for an event we’d been planning for a long time.
A huge thank you to both the old and new teams — you made the night really special!
Rochelle Henderson
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July 14, 2025
Beer was nice and cold, everything was very disappointing. The restaurant was basically empty, but for some reason a plate of Nachos took around 40 minutes to arrive. After following up with the waitress, she advised it was being plated and on its way. Another ten minutes later it was delivered, but barely warm and very average. The chef sent her apologies, stating "she's not on her game today!?!" I'm glad we didn't order anything that actually required skill or effort. Very disappointing attitude and $54 not well spent.
$28 for a very basic nachos and two Tigers @ $14 each. The restaurant is also dark and cold, with no heating in the middle of July.
OOH LALA Styling
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April 18, 2025
Popped in because we noticed it was full of customers , generally we hoped this was because it was a must visit and glad we popped in we left very happy !
The customer service here is amazing from start to finish every staff member we come across made us feel welcome and they all worked so seamlessly together which was nice to see ☺️ Food selection was great and full of good choices , the food was well cooked and nicely presented and came out very fast compared to others we have dined in with . We had a mix up with the end docket total but the staff member that allowed us to discuss it was very helpful , considerate and accomodating and rectified the issue immediately the overall service we received today only would bring us back to visit the next time we are here
Thank you team .
Simone C
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January 11, 2026
Had wonderful service from two ladies who were working on Sunday evening. Very friendly and extremely prompt with ordering and bringing out food. The last time I came here I didn’t have a good experience, so was a little sceptical about coming back. These ladies exceeded my expectations. Thank you so much
JXIA
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September 22, 2025
My boys and I came in on Friday night and had the best time at Dickens Inn. We ordered the fettuccine meals with spuds in a bucket – absolutely beautiful kai that we enjoyed thoroughly. The Pina Colada cocktails and the Beach Hut mocktail were spot on, while the boys loved their chocolate and caramel shakes.
The service was great and prompt, and we felt genuinely welcomed by the front-of-house staff. Everything was smooth, friendly, and made the evening special.
10/10 all round – we’ll definitely be back!
Our Address
On, Cameron Street, Whangarei 0110, New Zealand
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We recently celebrated an 80th birthday at Dickens Inn, right during the transition from the old owners to the new owners, and we couldn’t have asked for a smoother experience. Both the previous owners and the new owners went above and beyond to make sure our night went perfectly. They were incredibly accommodating and friendly, even stepping in to serve themselves when staff were short. We had a buffet for our event, and they were more than happy to accommodate the changes we wanted. The food was absolutely delicious, with a wonderful range of fresh salads, perfectly cooked vegetables, tender roasts, and beautiful desserts. The staff were so friendly and welcoming, and the whole night ran seamlessly for an event we’d been planning for a long time. A huge thank you to both the old and new teams — you made the night really special!
Beer was nice and cold, everything was very disappointing. The restaurant was basically empty, but for some reason a plate of Nachos took around 40 minutes to arrive. After following up with the waitress, she advised it was being plated and on its way. Another ten minutes later it was delivered, but barely warm and very average. The chef sent her apologies, stating "she's not on her game today!?!" I'm glad we didn't order anything that actually required skill or effort. Very disappointing attitude and $54 not well spent. $28 for a very basic nachos and two Tigers @ $14 each. The restaurant is also dark and cold, with no heating in the middle of July.
Popped in because we noticed it was full of customers , generally we hoped this was because it was a must visit and glad we popped in we left very happy ! The customer service here is amazing from start to finish every staff member we come across made us feel welcome and they all worked so seamlessly together which was nice to see ☺️ Food selection was great and full of good choices , the food was well cooked and nicely presented and came out very fast compared to others we have dined in with . We had a mix up with the end docket total but the staff member that allowed us to discuss it was very helpful , considerate and accomodating and rectified the issue immediately the overall service we received today only would bring us back to visit the next time we are here Thank you team .
Had wonderful service from two ladies who were working on Sunday evening. Very friendly and extremely prompt with ordering and bringing out food. The last time I came here I didn’t have a good experience, so was a little sceptical about coming back. These ladies exceeded my expectations. Thank you so much
My boys and I came in on Friday night and had the best time at Dickens Inn. We ordered the fettuccine meals with spuds in a bucket – absolutely beautiful kai that we enjoyed thoroughly. The Pina Colada cocktails and the Beach Hut mocktail were spot on, while the boys loved their chocolate and caramel shakes. The service was great and prompt, and we felt genuinely welcomed by the front-of-house staff. Everything was smooth, friendly, and made the evening special. 10/10 all round – we’ll definitely be back!